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Privacy Policy
Privacy Policy
1. Introduction
At Chimney and Duct Experts, we respect your privacy and are committed to protecting your
personal information. This Privacy Policy explains how we collect, use, and safeguard your data
when you interact with our services, including SMS/text messaging.
2. Information We Collect
- Your name
- Your phone number
- Your email address (if provided)
- Details of your service requests
- Your interactions with our messages
3. How We Use Your Information
- Send appointment confirmations, reminders, and service updates
- Provide customer support and respond to inquiries
- Notify you of special promotions and offers
- Improve our services based on customer feedback
4. Opting In to SMS Messaging
Customers can opt-in to receive SMS messages by:
- Filling out a web form
- Providing verbal consent during a service call
- Sending a keyword via SMS to a designated number
5. Opting Out of SMS Messaging
You may opt out of SMS messaging at any time by replying STOP to any message. Upon opting
out, you will receive a confirmation message, and no further messages will be sent.
6. Get Help
If you need assistance with SMS messages, reply HELP or contact us at
chimneyexperts2020@gmail.com or call (877) 352-2041.
7. Data Protection
We implement industry-standard security measures to protect your personal data. However, no data
transmission over mobile networks or the internet can be guaranteed as completely secure. No mobile information will be shared with a third parties/affiliates for marketing/promotional purposes.
8. Contact Information
For any questions regarding this Privacy Policy, contact us at:
Email: chimneyexperts2020@gmail.com
Phone: (877) 352-2041
Copyright © 2025 Chimney and Duct Experts - All Rights Reserved.