Wood-burning fireplaces should be cleaned annually or after every cord of wood burned. Gas fireplaces should be inspected and cleaned every year, depending on usage.

Creosote is a flammable tar-like buildup that forms when wood burns incompletely. It sticks to chimney walls and can ignite, causing dangerous chimney fires that can spread to your home.

Signs include white staining on the outside, rust on the damper or firebox, animals or birds in the chimney, strong odors, and visible soot buildup. If you use your fireplace regularly, annual cleaning is recommended regardless.

Yes, but less frequently than wood-burning fireplaces. Gas fireplaces still produce byproducts and debris can accumulate. They should be inspected and cleaned every 1-2 years.

No. We use drop cloths, plastic sheeting, and professional vacuum equipment to contain all debris. We clean up thoroughly before leaving, so you won’t find soot or dust in your home.

Yes, our technicians are fully certified and we carry comprehensive insurance for your protection and peace of mind.

Cleaning removes soot, creosote, and debris. An inspection examines the chimney’s structure and safety components to identify potential problems. We recommend both services together.

Costs vary based on your chimney’s condition and accessibility. We provide upfront, fair pricing with no hidden fees. Contact us for a free estimate.

We’ll explain any issues we find in plain English, show you photos when possible, and provide honest recommendations. We’ll never pressure you into unnecessary repairs.

Yes, you can use your fireplace immediately after cleaning, assuming no repairs are needed. We’ll let you know if there are any safety concerns that need to be addressed first.

Yes, we provide detailed documentation of our work and any findings, including photos when relevant. This helps you track your chimney’s condition over time.

While our headquarters is in Connecticut, our operators serve NY, PA, NJ, MD, MA, CT, NH, RI, DE, and VT. Contact us to confirm service availability in your specific area.

Yes, we stand behind our work and offer guarantees on our services. This will be explained during your free consultation. We treat your home like our own and ensure the job is done right the first time.

Simply clear the area around your fireplace of furniture and decorations. We’ll handle all the protective covering and setup. Make sure we have clear access to your chimney from outside as well.